Privacy Policy

Last updated: 9 November 2026

This Privacy Policy explains how Bre.nz handles personal data. It is drawn from the Bre.nz Terms of Service & Privacy Policy.

1. What we collect

Bre.nz collects only what the Service needs:

• Your name and phone number, which identify your account and let us verify it by text message.
• An optional recovery email address, used for password resets and account-deletion notices.
• The content you create and share — messages, photos, videos, voice notes, documents, and the details of your profile and pages.
• A device token, if you enable push notifications.
• The IP address your requests come from, used to prevent abuse and to rate-limit requests.

We do not sell your personal data, and we do not use it for profit — no advertising, no data brokering, no third-party monetization.

We use your data only to operate and improve the Service (delivering messages, maintaining your account, and support).

Authority disclosure: We may disclose your data if required by law — for example, a court order, a lawful request from police or a government authority, or to comply with legal obligations.

2. Service providers

A small number of providers help us run the Service, and each receives only what its role needs: a messaging provider delivers SMS verification codes and account notices to your phone number; an email provider delivers password-reset and account notices; and Cloudflare Turnstile checks that sign-ups are made by real people. We use no advertising, analytics or crash-reporting providers.

3. Data storage & retention

We store your data on servers operated for us and take reasonable measures to protect it. Account data is kept while your account exists and is deleted when you delete your account, as set out below.

4. Deleting your account

You can delete your account at any time:

• in the app: Settings → Delete account;
• without signing in: https://app.bre.nz/delete-account.

A deletion is scheduled for 30 days rather than happening straight away, so you can cancel it within that window using the link we send to your recovery email, or to your phone by text message if you have not added one. After the 30 days the deletion is permanent and cannot be undone.

When the deletion completes we remove your profile and account details (name, phone number, recovery email), your Let's Chat codes and Contact Us pages, your appointments, and your profile and page images.

Conversations are shared, so messages you sent are not deleted from the other person's copy. They remain, together with any photos, voice notes or files you sent, and your name in those conversations is replaced with "Deleted user". Copies of your name or photo held in other people's own records — such as their saved contacts, their visit history, and notifications they have already received — are not removed.

We keep a minimal record that the deletion took place, containing no personal information, and we may keep limited records where New Zealand law requires it, such as tax and accounting records.

5. Force Majeure — Loss of Data

While we take reasonable precautions, we are not responsible for loss, corruption, or unavailability of data caused by events beyond our control — including natural disasters, power or network outages, hardware or software failures, cyberattacks, or third-party service interruptions. You should keep important information backed up outside the Service.

6. Your rights

Under the New Zealand Privacy Act 2020 you may ask what personal information we hold about you and ask us to correct it. Email support@bre.nz. If you believe we have mishandled your information, you may complain to the Office of the Privacy Commissioner.

Bre.nz is operated by Geowalker Limited. Privacy questions: support@bre.nz.