Terms of Service
Last updated: 9 November 2026
1. Agreement
By creating a Bre.nz account, you agree to these Terms. If you do not agree, do not use the service.
2. The Service
Bre.nz provides chat, "Let's Chat" profile codes, "Contact Us" pages, appointments, and related features ("the Service"). Some features are subject to quantity limits on the free plan; a paid plan with higher limits may be offered in the future.
3. Your Account
You must provide accurate information (name, phone number) and keep your password confidential. You are responsible for activity under your account. You must be at least 14 years old (or the minimum age in your country) to use the Service.
4. Acceptable Use
You agree not to misuse the Service — including spam, harassment, impersonation, illegal activity, or violating others' rights. We may suspend or terminate accounts that violate these Terms.
5. Privacy & Your Personal Data
Bre.nz collects only what the Service needs: your name, phone number, and the content you create and share.
We do not sell your personal data, and we do not use it for profit — no advertising, no data brokering, no third-party monetization.
We use your data only to operate and improve the Service (delivering messages, maintaining your account, and support).
Authority disclosure: We may disclose your data if required by law — for example, a court order, a lawful request from police or a government authority, or to comply with legal obligations.
6. Your Content
You retain ownership of what you post and share. You grant Bre.nz a limited license to host, store, and transmit your content solely to provide the Service to you.
7. Data Storage & Retention
We store your data on servers operated for us and take reasonable measures to protect it. Account data is deleted when you delete your account, subject to the retention described below and to legal retention requirements.
You can delete your account in the app under Settings → Delete account, or without signing in at https://app.bre.nz/delete-account. A deletion is scheduled for 30 days rather than happening straight away, so you can cancel it within that window; after the 30 days it is permanent.
Conversations are shared, so messages you sent remain in the other person's copy of the conversation, together with any photos, voice notes or files you sent, and are shown under "Deleted user" rather than your name. Copies of your name or photo held in other people's own records — such as saved contacts, visit history, and notifications already received — are not removed. We keep a minimal record that the deletion took place, containing no personal information, and may keep limited records where New Zealand law requires it.
8. Force Majeure — Loss of Data
While we take reasonable precautions, we are not responsible for loss, corruption, or unavailability of data caused by events beyond our control — including natural disasters, power or network outages, hardware or software failures, cyberattacks, or third-party service interruptions. You should keep important information backed up outside the Service.
9. No Warranty; Limitation of Liability
The Service is provided "as is" and "as available," without warranties of any kind. To the maximum extent permitted by law, Bre.nz is not liable for indirect, incidental, or consequential damages arising from your use of the Service.
10. Termination
You may delete your account at any time, in the app under Settings → Delete account or without signing in at https://app.bre.nz/delete-account. A deletion is scheduled for 30 days rather than happening straight away, so you can cancel it within that window; after the 30 days it is permanent. We may suspend or terminate your access for violating these Terms.
11. Changes to These Terms
We may update these Terms; we will notify you (in-app or by email) before material changes take effect. Continued use after changes means acceptance.
12. Governing Law
These Terms are governed by the laws of New Zealand.
Bre.nz is operated by Geowalker Limited. Questions about these Terms: support@bre.nz.